Terms of Service

Terms and conditions

Contractors State License Schools’ (CSLS) clients agree to the following terms and conditions

I understand that CSLS has reserved space and hired instructors for the above classes, and to have the best chance to pass my CA Contractors License exam or any other license/certification examinations, I must attend these classes. Furthermore, I agree to pay for these classes whether or not I actually appear and attend the scheduled classes. I also understand that I may take any class that I have missed within the next cycle of classes or mutually agreed upon schedule at no additional cost for the live in-school Law & Business classes only. All other scheduled classes in my program, or any other seminar programs will incur a $50.00 no-show rescheduling fee per program session. I realize I must contact the school no later than (Noon) Wednesday, the week of my seminar, to reschedule without paying the $50.00 no show rescheduling fee (1 time only). For purposes of this contract, a “no-show” is anyone who does not notify the school that they will not be attending and need to be rescheduled by noon the Wednesday prior to the class start date(s). I realize I may only be re-scheduled one time for an event. If I do not show or cannot attend the event in which I was re-scheduled, I will forfeit my enrollment amount regardless of whether I paid a rescheduling fee or not.

I understand that access to my online practice exam(s), if included in my enrollment, will commence 24 – 48 business hours from my enrollment date. I also understand that it is my responsibility to notify Contractors State License Schools if I do not receive them.

Although class locations, schedules, and methods of delivery (e.g., online or in-person) are rarely changed, occasional factors do arise that necessitate schedule adjustments. Therefore, I acknowledge that CSLS reserves the right to modify class schedules and hours at any time, if necessary.

I agree to receive SMS (text) communications at the phone number(s) I provide. Note: Msg rates may apply. Message frequency varies. Reply STOP to no longer receive SMS (text) messages.

I understand that to assist me in obtaining my license sooner, CSLS has set a time limit on completing my state license application. I also understand that failure to submit my application in a timely manner will delay my test date and thus my license. Furthermore, I acknowledge and agree that I must submit my application for review to CSLS within one hundred and twenty (120) days from the date of enrollment or this enrollment contract will be considered expired and void.

Should my contract expire, I acknowledge that any promotional item(s) will be forfeited, and I will need to reapply and pay a re-enrollment fee of $400, not including any necessary replacement of materials. CSLS will make an effort to provide me ample warning before this happens to avoid the additional cost. I may also choose to pay a $100 application submission extension fee for each month past my 120 days as long as I pay that prior to the 120 days

from the application submission deadline date. If at any time I fail to make the payment, the program and this contract will be expired and void.

Notwithstanding any approved rescheduling of classes or program holds granted, and by submitting my application by the deadline date, I understand that I will then have one (1) year from the date of this enrollment agreement to complete the service(s) or the contract will be considered expired and void. I will still be responsible for all tuition, fees, and charges associated with the agreement.

I understand that I must pay, in addition to the above amounts, separate fees to the State and to the bonding company for any services they provide and requirements they have that are not included in the above Product or Service(s) section of this contract. I also understand that no employee of CSLS may make any promises or representations other than those stated above. Further, by signing below, I am demonstrating both: (a) my knowledge that I need four (4) years journeyman experience in the last 10 years to qualify to take the California Contractors State License Board examination and, (b) my understanding that it is my responsibility to provide the necessary documentation attesting to this requisite work experience. By signing this document, I affirm that I have four (4) years of journeyman level experience in the last 10 years.

This contract is a legally binding instrument when signed by the student and accepted by the school. I acknowledge and understand there is no “cooling off” period and that notwithstanding any third party arrangement or assignment of tuition reimbursement/assistance. I am fully responsible for all charges, fees, and conditions of this enrollment agreement. All programs are Non-refundable.

MAXIMUM TUITION CHARGES

CSLS shall not accept or process payment for any Enrollment Agreement with total program tuition fees in excess of $2,500.00; any such Enrollment Agreements shall be deemed null and void. Please contact CSLS Corporate Office if this maximum tuition charge is exceeded.

MONEY BACK GUARANTEE: All Inclusive Program, Online Program, Crash Course Program, and Contractor’s Business Start-Up Bundles

CSLS is confident that students that enroll and complete our All-Inclusive Program, Online Program, Crash Course, and Contractor’s Business Start-Up Bundles will pass the California State Contractor License exam. Our Money Back Guarantee also applies to any Promotional Licensing program. The money back guarantee requires the completion of the educational program outlined below:

1. – Read and/or study the self-study materials, that may accompany the selected program.
2. – Attend any/all classes that accompany the selected program.
3. – Access and take the online practice exams.
4. – Pass our Law Crash Course final exam with a score of 85% or higher.

CSLS will provide payment to the CSLB of student’s law or trade exam retake fees, up to a maximum of 3 times and up to 12 months from his/her enrollment date with CSLS, if student fails them and if all steps of the Money Back Guarantee are followed.

If the student fails, he/she must submit the state exam results to CSLS within 10 days following the test failure date. CSLS will schedule a Post Exam Assessment with a Lead Instructor who will evaluate and professionally recommend the course of study needed for the student to achieve the desired results of passing the California Contractor License exam. Student must adhere to the Lead Instructor’s recommendations which may include additional self study, additional in-school study, online practice exams, and/or a retake of specific courses.

If a student adheres to the terms and conditions set forth above, and fails the state exam 3 times (each time following the steps outlined) and otherwise qualifies for CSLS’s Money Back Guarantee, he/she shall be eligible to receive a refund of the educational program, minus up to a 25% restocking fee (not to exceed $295) for books and materials. The student will also have the choice to continue to work with a Lead Instructor and re-take the Crash Courses until he/she passes the California State License Exam in lieu of submitting a refund request for up to a 12-month period after initial enrollment date.

PASS Guarantee: Additional Classification Programs

CSLS is confident that students that enroll and complete our Additional Classification Courses will pass the California State Contractor License exam. Completion of the full program is required for the Pass Guarantee.

Program includes the following required steps to qualify for the pass guarantee:

1. – Read and/or study the self-study materials, that may accompany the selected program.
2. – Attend any/all classes that accompany the selected program.

CSLS will reimburse the student the cost of the state retake-fee one time, and may retake the Interactive Online Trade Math Crash Course and shall receive access to the online practice exams for 30 days.

TO REQUEST A PARTIAL REFUND OFFERED VIA THE MONEY BACK GUARANTEE or REIMBURSEMENT OF AN EXAM FEE

Students are required to submit a written request, within 30-days of failing the California State Contractor License exam, to Student Services at customerservice@cslscorp.com. You may also contact the school directly.

Please make sure to include the following:

– Copy of any failure notice(s) issued by the California State License Board.

– A documented testimony from the student outlining in his/her opinion why he/she failed the exam and what CSLS could have done differently to help him/her succeed in achieving the desired results.

– Current contact information.

Privacy Policy

Privacy Policy

Contractors State License Schools (CSLS) understands your need to know about what information we collect from you and how we use it. We appreciate the trust that you place in us and, therefore, make this privacy policy readily available to website users.

PERSONAL INFORMATION

CSLS’s primary goal in collecting personal information is to provide you with the best and most useful content and services. CSLS collects personally identifiable information when you provide it to us, such as when you register on one of our sites and enroll in our distance education programs. In these cases, every attempt will be made to protect your privacy. All information is used for the purpose for which it is intended, and it is not made available to any third party without your knowledge and permission. If you have contacted us by email through the site, we may keep a record of your contact information and correspondence. In any event, we reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own goods and services, as well as those of our marketing partners.

HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION

You can access all of your personally identifiable information that we collect online and maintain by calling us at (800) 303-4691 FREE. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

TRANSACTION SECURITY

You can shop at CSLS with confidence. We have partnered with Authorize.net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:

*128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
*Industry-leading encryption hardware and software methods and security protocols to protect customer information.
*Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of sensitive cardholder data, please read the Authorize.net Privacy Policy.

SECURITY

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

WEBSITE LINKS

Web pages on this site may contain links to other sites. CSLS is not responsible for the privacy practices or the content of such websites.

SMS

I agree to receive SMS (text) communications from CSLS about my program enrollment. Note: Msg rates may apply. Message frequency varies. Reply STOP to no longer receive SMS (text) messages. (optional)

TESTIMONIALS

All testimonials appearing in CSLS’s print and electronic media are voluntarily sent by real people who have purchased and completed one or more of CSLS’s education courses. Testimonials are solely the opinion and/or experience of the individual who has given us permission to reprint their comments. CSLS does not alter or edit the original text in any way.

FAIR USE NOTICE AND LEGAL DISCLAIMER

This license exam preparatory material, known collectively as CSLS study material, contains copyrighted material, the use of which has not always been specifically authorized by the copyright owner. In accordance with our mission, we are making such material available in our efforts to advance California Contractors License Exam preparation for persons who otherwise would not have access to reliable license exam preparatory material.

We believe this constitutes a “fair use” of any such copyrighted material as provided for in section 107 of the U.S. Copyright Law. In accordance with Title 17 U.S.C. Section 107, the CSLS study material is distributed without profit to those who have expressed a prior interest in receiving the included information for educational and license exam preparatory purposes. If you wish to use this CSLS study material for purposes of your own that go beyond “fair use,” you must obtain permission from the copyright owner.

This CSLS study material is the property of CSLS, the sole owners of all legally protectable intellectual property rights applicable. Reproduction of any creative property of CSLS study material, by any means whatsoever, is prohibited by law. CSLS and its owners accept no liability for the content, use or reproduction of such materials. Permission to reproduce information from this CSLS study material must be obtained from CSLS. Permission is void unless all copyrights and credits are displayed with the information reproduced.

BUREAU FOR PRIVATE POSTSECONDARY EDUCATION

On Jan. 1, 2010, the new Bureau for Private Postsecondary Education (BPPE) came into existence. The California Private Postsecondary Education Act of 2009 (CPPEA), also known as AB 48, was signed by the Governor on Oct. 11, 2009, and went into effect on Jan. 1, 2010. The act replaces the Bureau for Private Postsecondary and Vocational Education (BPPVE) with the Bureau for Private Postsecondary Education (BPPE). The California Private Postsecondary Education Act of 2009 will apply to virtually all private postsecondary schools in California.

The Bureau for Private Postsecondary Education (BPPE) is part of the Department of Consumer Affairs and is a consumer protection agency. BPPE exists to protect consumers and determines whether schools comply with consumer protection laws. Contractors State License Schools, an institution offering non-degree educational programs for total charges of two thousand five hundred dollars ($2,500) or less, operates under the provisions of the California Private Postsecondary Education Act of 2009 (CPPEA), Article 4 Section 94874(f) as an exempt institution. CSLS is exempt from the Bureau for Private Postsecondary Education (BPPE) pursuant to its regulations and Article 4 Section 94874(f) of the CPPEA of 2009. The act is administered by the Department of Consumer Affairs, Bureau for Private Postsecondary Education (BPPE), P.O. Box 980818, West Sacramento, CA 95798-0818.

FOR ADDITIONAL INFORMATION ON PRIVACY POLICY AND TERMS OF USE
PLEASE CALL US AT (800) 303-4691 FREE OR EMAIL US AT info@cslscorp.com.